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Medical Helpline 116117

The Medical helpline 116117 provides guidance and advice in urgent health problems that are not emergencies. To contact the medical helpline, call 116117. Contact the Medical helpline before seeking emergency care. You can also ask for care instructions for sudden health problems. The medical helpline is available 24/7. On weekdays, you should first contact your own health station. In emergencies, always call the emergency number 112.

The Medical helpline 116117 service is provided to residents by their own regional wellbeing services county, the City of Helsinki and HUS. The text service for those with hearing and speech impairments is available at

Opening hours

  • Open 24/7



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Sähköinen asiointi
Telephone reception
Service hours
  • Monday 08:00 - 16:00
  • Tuesday 08:00 - 16:00
  • Wednesday 08:00 - 16:00
  • Thursday 08:00 - 16:00
  • Friday 08:00 - 16:00
Medical Helpline 116117
Service hours
  • Open 24/7