Our counsellors help you and your loved ones to navigate the aftermath of a crisis, a serious accident or some other stressful, traumatic and unexpected event. You can contact us to talk about, for example, the following:
- death of a loved one
- suicide attempt by a loved one
- personal experience with violence or serious crime
- serious illness (yourself or a loved one)
- major accident (such as a house fire)
We provide advice and guidance in times of crisis and, if necessary, refer you to the correct service provider.
We coordinate the provision of psychosocial support in connection with major disasters and emergencies. The psychosocial support we provide covers both acute crisis counselling and longer-term trauma-informed social services.
How does it work?
- Contact us and explain your situation.
- Listen to the instructions and act accordingly.
Telephone customer service: Social Services Emergency and Crisis Helpline, tel. +358 (0)19 711 0721
Who is it for?
Our services are available for all local residents and anyone affected by major incidents and traumatic events in our area. We take calls from the affected individuals themselves, from their friends and loved ones as well as from the authorities.
Telephone customer service
Social Services Emergency and Crisis Helpline (Central Uusimaa)
- Open 24/7