View content

Advice and guidance for families

Our advice and guidance service for families answers questions related to your child, adolescent or family.

Our professionals will talk you through your situation. We can give you advice and guidance on the phone, or refer you to the correct service provider. Our professionals are also trained to assess the urgency of your situation and ensure that you always get the help you need.

We also provide consultancy to other professionals.

You can also leave us a message for us to call you back, in which case we will contact you as soon as we can and in any case by the end of the following business day.

Opening hours

  • Monday 09:00 - 15:00
  • Tuesday 09:00 - 15:00
  • Wednesday 09:00 - 15:00
  • Thursday 09:00 - 15:00
  • Friday 09:00 - 13:00

Email

Telephone

Advice and guidance for families
0192260401 (local/mobile network fee)

Services

Click on the name of a service to open the relevant page. Click on the plus sign to view a list of electronic customer service channels and telephone numbers.

Advice and guidance for families
Service hours
  • Monday 09:00 - 15:00
  • Tuesday 09:00 - 15:00
  • Wednesday 09:00 - 15:00
  • Thursday 09:00 - 15:00
  • Friday 09:00 - 13:00
Emergency social services during office hours
Service hours
  • Monday 08:00 - 15:00
  • Tuesday 08:00 - 15:00
  • Wednesday 08:00 - 15:00
  • Thursday 08:00 - 15:00
  • Friday 08:00 - 13:00
Financial advice and guidance
Service hours
  • Monday 09:00 - 12:00
  • Tuesday 09:00 - 12:00
  • Wednesday 09:00 - 12:00
  • Thursday 09:00 - 12:00
  • Friday 09:00 - 12:00