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Helpline for urgent care

Call only for urgent matters when you need care on the same day. Through the phone service, you can also cancel your booked appointment. For other matters, please contact your care team.

The phone service is available on weekdays from 8 AM to 4 PM. At other times, if you need urgent care, contact the Emergency Helpline at 116117.

In life-threatening situations, such as severe chest pain, sudden breathing difficulties, unconsciousness, paralysis symptoms, or seizures, always call 112.

Opening hours

  • Monday 08:00 - 16:00
  • Tuesday 08:00 - 16:00
  • Wednesday 08:00 - 16:00
  • Thursday 08:00 - 16:00
  • Friday 08:00 - 16:00

Telephone

Services

Click on the name of a service to open the relevant page. Click on the plus sign to view a list of electronic customer service channels and telephone numbers.

Helpline for urgent care
Service hours
  • Monday 08:00 - 16:00
  • Tuesday 08:00 - 16:00
  • Wednesday 08:00 - 16:00
  • Thursday 08:00 - 16:00
  • Friday 08:00 - 16:00
Medical Helpline 116117
Service hours
  • Monday 00:00 - 08:00
  • Monday 16:00 - 00:00
  • Tuesday 00:00 - 08:00
  • Tuesday 16:00 - 00:00
  • Wednesday 00:00 - 08:00
  • Wednesday 16:00 - 00:00
  • Thursday 00:00 - 08:00
  • Thursday 16:00 - 00:00
  • Friday 00:00 - 08:00
  • Friday 16:00 - 00:00
  • Saturday 00:00 - 00:00
  • Sunday 00:00 - 00:00
Physiotherapy's helpline (adult)
Service hours
  • Open 24/7